Shanice, the young mother of a 7-year-old and a 2-year-old, was shocked and frightened when she received notice from the Cambridge Housing Authority (CHA) that within 48 hours an eviction moving truck would be at her door. CHA alleged $197 was due in back rent, and Shanice had not shown up when they tried to take her to court. In fact Shanice had never received the initial summons, so had been unaware of her court date.