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FIXED ROUTE
RIDE LOG

DATE:________________ TIME:_____________

BUS#:_______________________

DRIVER’S BADGE #:______________________

ROUTE:_________________________________

TRAIN LINE: (Please circle the MBTA line/s)

RED

ORANGE

GREEN

BLUE

COMMUTER RAIL

STATION:_____________________________

ACCESSIBILITY PROBLEM: (Please circle any that apply)

LIFT

ELEVATOR

KNEELING BUS

IMPROPER LIGHTING

FAILURE TO ANNOUNCE STOPS

LCD DISPLAY INACCURATE

DISCOURTEOUS MBTA EMPLOYEE (DRIVER OR OTHER EMPLOYEE)

BUS DIDN’T PULL CLOSE TO THE CURB

LARGE GAP BETWEEN TRAIN AND PLATFORM

FAILURE TO STOP FOR PERSONS WITH IDENTIFIABLE DISABILITIES

OTHER PROBLEMS OR INFORMATION: __________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________

Have you reported this incident to the MBTA?

How?

Phone

E-Mail

Face to Face

Writing

Thank you very much for filling out this Ride Log. Just a few reminders: you may observe things that upset you, which you feel and know are unfair. In this instance, just observe and record quietly. Don’t call attention to yourself. And please record good rides as well as bad.

Name: ________________________________

Address: ______________________________

______________________________________

Tel.#: _________________________________

TTY#: _________________________________

E-Mail: ________________________________

Please mail to:

Greater Boston Legal Services
197 Friend Street
Boston, MA 02114

 

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