Data Security Incident

Greater Boston Legal Services Notifies Individuals of Privacy Incident

Greater Boston Legal Services, Inc. (GBLS) recently discovered that some individuals’ personal information may have been acquired when an unauthorized third party gained access to the GBLS computer network. GBLS has no evidence that anyone’s personal information has been misused for the purpose of committing fraud or identity theft. Because GBLS is unable to identify exactly what documents were accessed or acquired by the unauthorized third party, it is providing notice to anyone whose information was stored on its network. The information involved for each individual varied, but may have included name, date of birth, address, Social Security number, and limited health information.

Upon learning of the incident, GBLS promptly secured its computer network to prevent further access. It also engaged a forensic security firm to investigate and confirm the security of its email and computer systems, and GBLS is analyzing potential, additional security enhancements. GBLS is notifying all potentially impacted individuals for whom it has a valid mailing address and has arranged for complimentary identity protection and credit monitoring services for these individuals. The notice will include information on steps individuals can take to protect themselves against potential fraud or identity theft. In general, GBLS is recommending that individuals regularly monitor credit reports, account statements, and benefit statements. If individuals detect any suspicious activity, they should notify the entity with which the account is maintained and promptly report any fraudulent activity to proper law enforcement authorities, including the police and state attorney general.

GBLS takes its responsibility to safeguard personal information seriously and apologizes for any inconvenience or concern this incident might cause. Individuals seeking additional information may call a confidential, toll-free inquiry line at (855) 651-2687 between 8:00 a.m. and 8:00 p.m., Eastern Time, Monday through Friday.