Contact Us

  • Office Hours: 9:00 -5:00 PM, Monday - Friday, excluding state and federal holidays at both our main office and Cambridge office.
  • Phone Intakes: 9:30 - 12:30 PM, Monday - Friday
  • Walk-In Hours: 9:30 - 12:30 PM, Monday and Thursday.
  • Housing Matters: At this time, all intake for housing matters (except those related to shelter) is conducted over the phone. For more information, please call 617.603.1807, Monday - Friday 9:00 - 5:00 PM
  • We will accommodate your disability and language access needs.
Main Office: 617-371-1234 Cambridge Office: 617-603-2700 Additional Service Locations and TDD View Eligibility Requirements