Three GBLS current or former clients spoke with the reporter for this story. "Thousands of Massachusetts drivers each year face the possibility of losing their legal authority to drive, and sometimes the only fix carries an insurmountable cost…There are no options for payment plans or to petition for the debt to be reduced or waived; and legal protections that shield people receiving public benefits from being forced to pay consumer debts do not apply, [GBLS attorney Kristen] Bor-Zale said.”
GBLS client Angel and his attorney Kristen Bor-Zale testified in support of the bill Road to Opportunity Act, sponsored by state Rep. Brandy Fluker-Reid, "which would stop the state from suspending a person's drivers license for outstanding debt, including from tolls, fees and fines...'This is a horrible system. I cannot wait to co-sponsor this bill', said [state Senator Lydia] Edwards."