Who We Serve

GBLS represents low-income individuals and families in Boston and 31 additional cities and towns in the Greater Boston area, assisting individual clients to secure some of the most basic necessities of life as well as addressing systemic problems that adversely impact their lives. We also represent community groups in advancing the interests of their low-income constituents and provide community legal education. We give advice and represent people in court, before agencies, and before city councils and the state legislature.

In 2016, GBLS provided critical legal assistance to more than 10,000 low-income people for whom we handled over 12,000 matters. Of the clients we served, 70% were women; 74% were people of color; and 23% were over the age of 60. Our caseload broke down as follows: 32% of the cases were housing; 12% were immigration; 11% were welfare; 10% were family; 8% were employment; 6% were Social Security or SSI; 6% were cases to seal clients’ criminal record histories (CORI); 5% were health and disability; and 10% fell into other categories.

Legal Problems Handled

2016 legal problems pie chart